Request a Return

At A2D Limited, we strive to ensure you are completely satisfied with your purchases. If for any reason you need to request a return, we’re here to make the process as simple and straightforward as possible.

How to Request a Return

1. Log Into Your Account: Sign in to your A2D Limited account and navigate to the “Order History” section.
2. Select Your Order: Choose the order containing the item(s) you wish to return and click on the “Request a Return” button.
3. Complete the Return Form: Fill out the return form with the necessary details, including the reason for return and item condition.
4. Submit Your Request: Once the form is completed, submit your return request. Our team will review it and provide instructions on the next steps.

Return Policy Highlights

• Eligibility: Items must be returned within 30 days of receipt and be in their original condition.
• Refunds and Exchanges: Choose between a refund or exchange for your returned item, as per your preference.
• Processing Time: Returns are typically processed within 5-7 business days after receipt of the returned item.

 

Need Assistance?
Our customer support team is here to help. If you have questions about the return process or need assistance with your request, please contact us through the support section of your account or via our helpline.

At A2D Limited, your satisfaction is paramount. We make every effort to ensure that your return experience is hassle-free and efficient.

Thank you for choosing A2D Limited for your shopping needs—where quality and service meet.